Panorama Group

Panorama Group is an integrated group of companies focusing on Tourism, Transportation, Hospitality and the related-businesses. Established in 1972, Panorama Group is now supported by 5 business pillars, namely:

• Travel & Leisure
• Transportation
• Inbound/ DMC
• Convention & Exhibition
• Hotel & Resorts Development and Management 

The travel and leisure pillar consists of Panorama Tours and joint venture companies in their specialised field: Carlson Wagonlit Travel Indonesia, focusing on travel management company; Chan Brothers Travel Indonesia, focusing on catering Chinese niche market; Smart Holiday, focusing on tailored corporate incentive; Raja Kamar International, focusing on hotel online booking; and Panorama World, the franchise arm of Panorama Group.

While Panorama’s mission is to deliver unique and pleasant experiences through innovative and excellent services, to strive in creating sustainable growth and great values; Panorama’s vision is to become the real industry leader in all the markets and businesses that it enters by having a strong local and global presence and competitiveness.

OUR MISSION

• We are an integrated group of companies focusing on tourism, transportation, hospitality & related businesses.
• We smartly & passionately deliver unique & pleasant experiences through innovative & excellent services.
• We delight our stakeholders with sustainable growth & great values.
• We make "Panorama belongs to the world".

OUR VISION

To make the world belongs to Panorama by becoming the real industry leader in all the markets and businesses we enter. Having a strong local and global presence and competitiveness. Synergizing all our resources to maximize values to the stakeholders. Contributing sustainable meaningful values to human life.

OUR VALUES

Strongly believe in the S.P.I.R.I.T of Panoramanian

• Synergy : Complementing and taking advantage of our various strength to achieve greater results. Effetive communication is essential.
• Pursuit of Excellence :Striving continuously to be the best in everything we do.
• Integrity : Fairness in business dealings and consistenly respects the highest standard of business ethics.
• Realibility : Going the extra-mile to consistently deliver as promised.
• Innovative & Proactive : Continuously seek for new ways to deliver unique services and values. Smartly anticipacing all challenges.
• Trully Care :Being compassionate and bringing smiles to millions.

OUR SERVICE SOUL

• Reliability :Delivering as promised, consistently.
• Convenience : Making things easy for customers.
• Comfort : Making customers feel good.
• Fair Value : Providing best-possible benefits.
• Unique Experiences : Creating "one-of-a-kind" moments.
• Flexible Solution : Smartly addressing customers' need and expectations.
• Recognition : Valuing customers by meaningful appreciation and respect.