| Who is Panorama
Tours? |
| Panorama
Tours, one of the biggest and leading travel
management companies in Indonesia.
Please visit the about
us section for more information. |
| |
| How about my privacy? |
| Doing business
transactions over the internet requires caution.
We respect that and we have done our utmost to
facilitate a both secure and easy way of doing
business with us. Our reservation system is not
linked to our website nor the internet. The information
we need to make your reservation is not accessible
to other people besides our reservation staff.
We will not use, sell or pass on your information
for other purposes than making your reservation. |
| |
| How is the booking procedure? |
| To make a reservation
you can fill out the booking form and submit it
to us. We will make the reservation and email
you a confirmation together with your reservation
number and all details including the exact price.
As soon as we have received your payment, your
booking is confirmed. |
| |
| What are your methods of payment? |
Payment can be
made in two ways:
1. By bank transfer into our account
ABN AMRO BANK
Jl. Teuku Umar no. 10
Denpasar, Bali, Indonesia
SWIFT: ABNAIDJA
IBAN: NL12ABNA0540493974
ACCT: 180-25395688 (USD)
ATTN: PT. Destinasi Tirta Nusantara
2. By credit card
Together with the confirmation of your booking,
we will send you a form that you can fill out
and fax to us together with a copy of your passport
or identity card.
Under Indonesian laws we are not allowed to charge
in any other currency than Indonesian Rupiah.
That's why we will confirm the amount of Indonesian
Rupiah to charge to you before you send us the
authorization by fax. We will also state the current
rate of exchange used.
It does mean that the actual amount of money being
charged from your card (in your own currency)
may vary from the total stated in US dollar negatively
or positively. |
| |
| Do you charge a booking fee? |
| No we do not.
What you see is what you pay, although the exact
amount of your reservation will be sent in your
confirmation. If you do not agree with that, you
may cancel or alter your reservation accordingly
within 48 hours for free. |
| |
| How about cancellation
and refunds? |
| Cancellation
policies vary per hotel and per season. The general
policy is stated on the booking form. If a different
cancellation policy applies to your reservation,
we will inform you about it in our confirmation.
Refunds will be made to your credit card or bank
account less cancellation fee and applicable transfer
charges. |
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